Dropshipping. Exchange and return policy
«Product returns». These are words that many entrepreneurs dread, even those who have been in e-commerce for years. The thought that all your efforts were in vain doesn't give you peace of mind. Stop! Product returns are not the end of the world. It's an experience that you can turn to your advantage.
Clear return policy is important for both the dropshipper and the customer. More than 70% of online shoppers study an online shop's returns page before making a purchase.
Let's find out what the dropshipper has to do to ensure that when a product is returned, his e-commerce does not suffer and sales increase.